Refund Policy

At Lurenvo, your satisfaction is our priority.

Returns

We offer a 30-day return policy. To be eligible, your item must be unused, in its original condition, and in its original packaging.

Damaged or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery. We'll work with you to provide a replacement or refund.

Refunds

Once your return is received and inspected, we'll notify you of the approval status. Approved refunds are issued to your original payment method.