Return and Refund Policy

We want you to be happy with your Lurenvo purchase.

Return Period
You may request a return within [30 days] of receiving your order.

Eligibility
To qualify for a return, items must be unused, in their original packaging, and in the same condition in which they were received.

How to Request a Return
Email [your customer service email] with your order number and the reason for your return. Please wait for return instructions before sending anything back.

Return Shipping
[Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.]

Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, contact us with your order number and photos of the issue so we can help.

Refunds
Once your return is received and inspected, we will notify you whether your refund is approved. Approved refunds will be issued to your original payment method. Processing times may vary by payment provider.

Exceptions and Legal Rights
This policy does not limit any consumer rights that cannot legally be excluded.